Thank you for choosing our car gadgets! We are committed to ensuring that you are satisfied with our products. If you need to return or apply for a refund, please read the following policies carefully:

Return conditions
Return time: You can apply for a return within 30 days from the date you received the goods. Return requests after 30 days will not be accepted.
Product status: The returned goods must be unused, keep the original packaging and labels, and be in a saleable condition. The goods should be intact, not used or modified.
Non-returnable goods: The following items are not suitable for return: customized goods, opened electronic products, special items, and other items marked as not supported for return.

Return process
Apply for return:

Please submit a return request through our customer service email. The email must include your order number, purchase date, reason for return, and the solution you want (such as refund or exchange).
Return applications should be submitted within 30 days from the date of receipt of the goods. Late applications will not be processed.
Confirm return:

Once we receive your return application, we will review your request and respond to you by email. The email confirming your return will include a detailed return address and further instructions.
If your return request is approved, we will provide a return authorization number, please mark the number on the return package so that we can identify your return.
Returning the product:

Please return the product together with all original packaging, accessories and instructions to the specified return address. Please ensure that the product is properly packaged during transportation to prevent damage.
Use a reliable courier service to return the product and keep the courier number and mailing receipt. We recommend that you choose a trackable shipping method so that you can track the progress of your return.

Refund processing
Refund time:

Once we receive the returned product and confirm that it is eligible for return, the refund is usually processed within 5 business days.
Refunds will be refunded to your original payment method. If the order includes gifts or enjoys discounts, the refund amount will be adjusted according to the actual situation.
Refund method:

The refund will be refunded to the original payment method (such as credit card, debit card or other payment method) used to purchase the product. Please note that the refund processing may be affected by the processing time of the payment platform.

Shipping Costs
Return Shipping Costs:

Return shipping costs are usually borne by customers unless there is a quality problem with the product or we sent the wrong product.
If the product you received is defective or wrong, we will bear the return shipping costs. Please attach a detailed description of the defect or error when applying for a return so that we can verify it.
Refund of Shipping Costs:

If your return is due to the wrong product, defective product, or other problems caused by us, we will bear the return shipping costs and refund them together with the refund.

Exchange Policy
Replacement Application:
If you want to exchange the product, please first apply for a return. We recommend that you indicate the product you need to exchange when returning.
After returning the product, you can place a new order to purchase the required product.

Additional Notes
Damaged Product: If the product you received was damaged during transportation, please contact customer service immediately after receiving the product and attach photos of the damaged product. We will provide solutions based on the specific situation.
Return Not Received: If you have not received a refund or return processing, please contact us within 7 working days after the return, and we will assist in resolving the relevant issues.

Thank you for your understanding and cooperation. If you have any questions or need further assistance, please feel free to contact us. We will do our best to provide you with quality service.